Privacy Policy

1. Information We Collect

1.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Complete the Flight Anxiety Assessment Quiz: First name, email address, phone number (optional), responses to assessment questions about your flight anxiety
• Register for an Account: Email address, account credentials, profile information
• Make a Purchase: Payment information is processed through our third-party payment processors (Stripe and RevenueCat)
• Contact Us: Name, email address, and any other information you choose to provide

1.2 Information Collected from Your Use of the App

When you use the ReadytoFly App, we automatically collect:

• Progress Data: Daily module completion, comfort level scores, exercise tracking, audio listening history
• Usage Analytics: Session duration, features accessed, navigation patterns
• Device Information: Device type, operating system, app version

1.3 Information Collected from the Website

• Technical Information: IP address, browser type, operating system, pages viewed
• Quiz Analytics: Session ID, completion status, time spent on questions

1.4 Cookies

We use essential cookies for website functionality and analytics cookies to understand visitor interactions. You can control cookies through your browser settings.

2. How We Use Your Information

2.1 To Provide and Improve Our Services

• Deliver the ReadytoFly program and features
• Track your progress through the program
• Personalize your experience
• Improve our techniques and content

2.2 To Communicate with You

• Send program updates and reminders
• Respond to inquiries and provide support
• Send transactional emails
• Send marketing communications (with your consent)

2.3 For Research and Analytics

• Analyze program effectiveness
• Understand user interactions
• Develop new features

3. How We Share Your Information

We do not sell your personal information to third parties.

We may share your information with:

• Service Providers: Hosting, payment processors, analytics, email services
• For Legal Reasons: When required by law or to protect rights and safety
• Business Transfers: In connection with mergers or acquisitions
• With Your Consent: For other purposes with your explicit consent

4. Third-Party Service Providers

We use the following services:

• Firebase (Google): App hosting, analytics, authentication — Privacy Policy
• Stripe: Payment processing — Privacy Policy
• RevenueCat: Subscription management — Privacy Policy
• N8N: Workflow automation (self-hosted)

5. Data Retention

• Account Data: Duration of subscription plus 2 years
• Quiz Responses: 3 years for research purposes
• Payment Information: 7 years for tax/accounting (processed by third parties)
• Usage Data: Anonymized after 1 year; identifiable data retained for 2 years

Request deletion at any time by contacting admin@readytofly.app.

6. Your Rights and Choices

• Access and Portability: Request a copy of your data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion (subject to legal exceptions)
• Marketing Opt-Out: Unsubscribe from emails, disable push notifications, reply "STOP" to SMS

To exercise these rights, contact admin@readytofly.app. We respond within 30 days.

7. Data Security

We implement appropriate security measures including:

• SSL/TLS encryption for data transmission
• Secure server storage with restricted access
• Regular security assessments
• Third-party security vetting

No method of transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. International Data Transfers

Our servers are located in the United States. If you are in the EEA, UK, or Switzerland, we use Standard Contractual Clauses and other legally approved mechanisms for data transfers.

9. Children's Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us immediately.

10. California Privacy Rights (CCPA)

California residents have rights to:

• Right to Know: Request information about data collected
• Right to Delete: Request deletion of your data
• Right to Opt-Out: We do not sell personal information
• Right to Non-Discrimination: No discrimination for exercising rights

Contact admin@readytofly.app to exercise your CCPA rights.

11. European Privacy Rights (GDPR)

EEA, UK, and Swiss residents have rights including:

• Right of Access
• Right to Rectification
• Right to Erasure
• Right to Restriction
• Right to Data Portability
• Right to Object
• Right to Withdraw Consent
• Right to Lodge a Complaint

Contact admin@readytofly.app to exercise your GDPR rights.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we make changes, we will update the "Last Updated" date and notify you of material changes via email or prominent notice.

13. Contact Us